The MeiboVue comes with a one-year full warranty against manufacturer defects. If the device has an issue, please contact us. We will send repair instructions and spare parts to assist you in fixing the device.

 

If the device is out of warranty, we will charge a reasonable fee for spare parts or arrange for pickup to repair and ship the device back to the customer.

 

For after sales requests, please provide the following information:

 

Device serial number

Problem description

Photos and videos illustrating the issue

 

We will reply within 24 hours via e-mail.